Water damage doesn't wait for business hours — neither do we. (855) 317-2617

Water damage is the broader category

Water damage refers to any harm caused by unwanted water, whether from a burst pipe, a roof leak, an appliance failure, or external flooding. It's the umbrella term.

Flood damage is a specific type

Flood damage specifically refers to water damage caused by external flooding, rising water from storms, overflowing bodies of water, or similar large-scale events, rather than an isolated indoor failure.

Why this distinction matters for insurance

Standard homeowners insurance often covers sudden indoor water damage, like a burst pipe, but typically excludes external flooding, which usually requires separate flood insurance. Knowing which category your situation falls into affects what coverage applies.

Not sure which service you need?

Call (855) 317-2617 and we'll help you figure out the right next step.

Call (855) 317-2617

Frequently asked questions

Is a flooded basement always considered flood damage? +
Not necessarily. A basement can flood from an internal source like a sump pump failure, which is treated differently from insurance than water entering from an external flood event.
Call Now — (855) 317-2617