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Flood damage restoration covers larger-scale water events, typically affecting multiple rooms or the entire lower level of a home, often caused by storms, overflowing bodies of water, or extended heavy rainfall.

A residential street flooded after a storm

How flood restoration differs from smaller incidents

Floods often involve contaminated water and affect a larger footprint, which typically means more extensive extraction, drying, and in some cases replacement of materials that can't be safely dried.

Documenting the damage

Photographing the affected areas before cleanup begins, where safely possible, can support your insurance claim. Your matched provider can advise on what documentation is typically needed.

Safety first

Floodwater can carry contaminants and pose electrical hazards. Avoid entering flooded areas until power has been safely shut off and always prioritize your safety over property.

Dealing with this right now?

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Frequently asked questions

Is floodwater always contaminated? +
Not always, but water from external flooding is generally treated as contaminated (Category 3) until assessed, due to the risk of bacteria and debris.
What if my flood damage isn't covered by standard insurance? +
Standard homeowners policies typically don't cover external flooding, which usually requires separate flood insurance. Your provider can help you understand next steps regardless.
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