Water damage doesn't wait for business hours — neither do we. (855) 317-2617

Stop the source, if you safely can

If the water is coming from a identifiable source, like a supply line or an appliance, shutting off the water at the source or at your home's main shutoff valve is the first priority. If the source isn't obvious or safely accessible, don't take risks trying to find it.

Cut power to the affected area

Water and electricity are a dangerous combination. If it's safe to reach your breaker panel without stepping through water, shut off power to the affected area. If the panel itself is in or near the affected area, leave this to a professional.

Call for help right away

The sooner a provider can begin extraction and drying, the less material typically needs to be replaced. Waiting even a day can significantly increase the scope of damage.

Move what you safely can

If it's safe to do so, move furniture, electronics, and valuables away from the affected area. Don't put yourself at risk to save belongings.

Start documenting

Photos and video of the damage, taken before cleanup begins, are useful for insurance purposes. Your matched provider can advise on what additional documentation your specific claim may need.

First 5 minutes

Stop the source and cut power if safe

Shut off the water at its source or your main valve. Cut power to the affected area only if you can do so without stepping through water.

5–15 minutes

Call for help

Call (855) 317-2617 and get connected with a local provider. The sooner extraction and drying start, the less material typically needs replacing.

15–60 minutes

Move belongings and start documenting

If it's safe, move furniture and valuables out of the affected area, and take photos or video for insurance purposes before cleanup begins.

Have water damage right now?

Skip the research and call us directly for immediate help.

Call (855) 317-2617

Frequently asked questions

Should I try to dry the area myself before help arrives? +
Light steps like moving items or opening windows for airflow are fine, but avoid heavy DIY drying efforts. Professional extraction and drying equipment works far faster and more thoroughly than household fans or towels.
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